Spread from 0.1 pips
30:1 leverage
Fast deposit and withdrawal
No commission

General questions

  • 1.WHO IS PROSPERO MARKETS? ARE THEY REGULATED?
    Prospero Markets Pty Ltd is a leading Execution-Only-Broker in the Asia Pacific Region, providing an online platform for trading financial instruments including FX, commodities, indices and shares. We offer 24 hours, 5 days a week service and support to our clients. Prospero Markets is regulated by ASIC, AFSL:423034。
  • 2. WHAT INSTRUMENTS DOES PROSPERO MARKETS PROVIDE?
    Prospero Markets CFD product offering including: FX, commodities, indices, and shares. *FX, commodities and indices are currently available. Shares will be launched towards the end of 2021. Specific product/instrument availability is subject to platform information.
  • 3. HOW DOES PROSPERO MARKETS PROTECT THE SAFETY OF THE CLIENT’S FUNDS?
    Prospero Markets ensure the safely of the client’s funds through account segregation, strictly holding client funds in segregated accounts at the National Australia Bank, independent of the company’s operational funds. Prospero Markets is regulated by ASIC.
  • 4. DOES PROSPERO MARKETS HAVE PREMIUM ACCOUNTS AND 1 ON 1 ACCOUNT MANAGER?
    Yes, at Prospero Markets we provide Premium/VIP accounts which offers 1 on 1 account managers. Please contact us for more information.

Accounts Related Questions

  • 1. HOW DO I APPLY FOR A LIVE TRADING ACCOUNT?
    Click here to apply for live trading account.
  • 2. HOW DO I APPLY FOR DEMO TRADING ACCOUNT?
    Click here to apply for a demo account. Please be advised that demo accounts are only available for 30 days.
  • 3. HOW DO I CHECK ON MY APPLICATION STATUS?
    It will take 1-2 business days for us to process new account applications; clients will receive their application outcome via email. Clients may also check the status of their application by emailing: support@prosperomarkets.com .
  • 4. WHAT DOCUMENTS ARE REQUIRED TO OPEN A LIVE ACCOUNT FOR AUSTRALIAN REDSIDENTS?
    In order to complete the application processes, you are required to submit an ID and a Proof of Residence.
    ID Card: Drivers license/Passport
    Proof of Address: bank statement, utility bills issued with the last 3 months.
  • 5. HOW TO DEPOSIT FUNDS INTO PROSPERO MARKETS?
    Prospero Markets provides many methods of deposits including credit card (VISA/MASTERCARD), Bank transfer, Bank wire, POLI and PayPal. Bank wire transfer may result in interbank charges subject to your bank. Please be aware that Prospero Markets does not accept any funds from a third-party source.
  • 6. WHAT IS THE MINIMUM AMOUNT AT PROSPERO MARKETS?
    The Minimum deposit amount at Prospero Markets is $500 AUD.
  • 7. HOW DO I WITHDRAW FROM PROSPERO MARKETS, WHAT IS THE PROCESSING TIME?
    You may submit withdrawal request via your client portal and the processing time may take up to 1-2 business days.
  • 8. HOW DO I RESET THE PASSWORD OF MY CLIENT PORTAL?
    You may reset password by clicking on Forgot Password in the Client Portal. An email outlining the password reset instructions will be sent to your registered email.
  • 9. ONCE I HAVE SUCCESFFULY SETUP MY ACCOUNT, DOES PROSPERO MARKETS CHARGE ANY FEES IF THE ACCOUNT REMAINS INACTIVE FOR AN EXTENDED PERIOD OF TIME.
    Yes, if you have not executed any trades for more than 6 months, the account will be charged a monthly account holding fee of $10 AUD.
  • 10. HOW MANY TRADING ACCOUNTS CAN I HAVE?
    A client may setup a maximum of 3 trading accounts. If you require additional accounts, please contact our customer service.
  • 11. Can I change the base currency of my account?
    No,but if you do require an account denominated in a different base currency you may apply for a new account via the website or the Prospero markets client portal.

Trade and Platform Related Questions

  • 1. WHAT IS THE HIGHEST LEVERAGE OFFERED BY PROSPERO MARKETS?
    The Highest leverage at Prospero Markets is 30:1. Please check on the MT4 platform for detailed information.
  • 2. DOES PROSPERO MARKETS PROVIDE MARKET ANALYSIS?
    Yes, at Prospero markets we provide detailed general market analysis. Please subscribe to our free Newsletter for daily market update from Trading Central. Please note Prospero Markets provides general advice only and does not provide personal financial advice.
  • 3. HOW DO I DOWNLOAD THE MT4 TRADING SOFTWARE?
    Prospero Markets provide webpage, mobile and PC MT4 platform. Please click here to download.
  • 4. HOW DO I DOWNLOAD THE MT4 USERGUIDE?
    You can contact customer service for the MT4 user guide.
  • 5. WHEN DOES PROSPERO MARKETS CHARGE OVERNIGHT FEES (SWAP OR ROLL-OVER COSTS)? WHEN DOES PROSPERO MARKETS CHARGE TRIPLE SWAP?
    Prospero Markets charge swap at 24pm(MT4 Platform Time), the swap can be applied or deducted from your account depending on whether you are long or short. For the specific standards and triple swap charge time please refer to the specification on MT4 platform(FX currency pairs、XAUUSD、XAGUSD、USOUSD and UKOUSD are charged triple swap on Wednesday,other products are charged triple swap on Friday).
  • 6. WHAT IS THE STOP OUT LEVEL ? WHAT IS THE MARGIN CALL LEVEL?
    The Stop Level for Australian based accounts is 50%.The margin call level is 100%
  • 7. WHAT IS THE MARGIN FOR HEDGING TRADES?
    There is no margin for complete hedging trades. For partial hedging trades, the margin is subject to the net position of the traded instrument.
  • 8. WHAT IS PLATFORM TIME? WHAT IS THE GMT TIME?
    Platform time is the real time trading platform is set in, including the software’s charts and data. Prospero Markets clients that access MT4 are under the same platform time.
    For Eastern Daylight Time (EDT) during daylight saving (spring/summer), the platform time is set to GMT+3, while for Eastern Standard Time (EST) during standard time (autumn/winter) the Platform is set to GMT + 2.
    GMT (Greenwich Mean Time) is the time set at the Royal Observatory in Greenwich, London. The time here is used as a benchmark against all other time zones across the globe.